Cancellation and refund policy

The short version: you can cancel your booking any time before it ships, and get back everything you've paid.

Cancelling a booking

• Before dispatch: email techtronixprojects@gmail.com with your booking reference. We refund everything you've paid (the ₹999 advance, and the balance if you've paid it), with no fee.
• If we cancel, because we can't ship or you didn't pay the balance within 7 days of our request, we refund your advance in full, automatically.
• A booking can't be cancelled once the display has been dispatched; see "After delivery" below.

After delivery

• Damaged, faulty or wrong item: tell us within 7 days of delivery, with a photo or video. We'll replace it, or refund the full price if a replacement isn't possible. We pay for the return shipping.
• Faults later on are covered by the warranty (3 months from delivery, against manufacturing defects): we repair or replace the display.
• We don't accept returns of a working, undamaged display because you've changed your mind once it has been delivered.

How refunds are paid

To the same account, card or UPI ID you paid from, through Razorpay. We start a refund within 7 working days of the cancellation; your bank may then take 5 to 7 working days to show it.

Last updated 15 October 2026.